SHIPPING & DELIVERY

We hope the information below helps! Don't hesitate to reach out to our support team if you have any other questions.

Free Curb-Side Pickup

We're happy to offer FREE curb-side pickup to customers in Vancouver, BC.

Select curb-side pickup as your preferred shipping method at checkout. We are located in Kitsilano and our exact pickup location is available on the checkout page! Feel free to pick up your order anytime during our business operating hours between 10AM-6PM PST.

Shipping Times

We're committed to shipping your products within 2 business days from the time you place your order. 

General Delivery Times

Once we've shipped your order, our trusted shipping partners provide us with the following general delivery times:

• Canada 🇨🇦 
• Canada Post Expedited shipping 1-7 days
• Canada Post Standard shipping 3-9 days
• United States 🇺🇸 
• USPS Priority Mail 3-7 business days
• 6-12 business days to Australia 🇦🇺 , the UK 🇬🇧  and Europe 
• 8-28 business days to the rest of the world 🌍 

Customs & Tax

Customers are responsible for duties/customs/taxes that may be charged when the order arrives. 

Returns & Exchanges 

If you aren't 100% satisfied with your purchase we're happy to offer free exchanges or a 100% refund within 14 days of your delivery. Just contact us and we'll get it sorted out!